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I understand you are unable turn on the Bluetooth in your system, but I would like to know some more information to narrow down the issue and provide you with better assistance.
- Did you install the latest compatible Bluetooth drivers from the HP website?
- Do you have any third party security program installed on the computer?
In order to diagnose and troubleshoot the issue, I would suggest you to try the following methods and check if the issue persists.
Method 1:
Run the Hardware Troubleshooter. The Hardware Troubleshooter is an automated tool which checks the hardware components on the computer for any known issues and provides the details on how to fix them. Follow these steps to run the troubleshooter.
a) Press “Windows Logo” + “X” keys from the keyboard, click Control Panel.
b) Type “Troubleshooting” in the search bar and press “Enter”.
c) In the “Troubleshooting” window, click on “View All” on the left pane.
d) Click on “Hardware and Devices”.
e) Click on “Advanced” and then click on “Run as Administrator”.
f) Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
Please check the troubleshooting report and let’s know the details. You may also try the suggestions given by the troubleshooter and check if that helps.
You may also try uninstalling and reinstalling the Bluetooth drivers as detailed in the next method.
Method 2:
Follow these steps to uninstall and reinstall the driver:
Step 1: Uninstall the Bluetooth Device Drivers
- Press “Windows Logo” + “X” keys on the keyboard.
- Click on “Device Manager” from that list.
- Search for the Bluetooth device from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers from the computer.
- Follow the on-screen instructions to complete it and the restart the computer if prompted.
- After the restart, you may again open the Device Manager and then click on the “Scan for hardware changes” button at the top of the Device Manager window and check if Windows detects the Bluetooth device and installs an appropriate driver for it automatically. If that happens, then check if it resolves the issue. If the issue persists, then go with the next step.
If Windows Update does not offer the latest Windows driver, then try the next step.
Step 2: Update Driver Software from the Manufacturer’s website:
Go to the HP website and search for the latest Windows 8.1/10 drivers available for the device model and then install it by following the instructions given in the website. You may click on this link to download the latest drivers for the Bluetooth device:
Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.
If you want to install Windows 10 OS on your HP EliteBook 8470p laptop, then here are HP EliteBook 8470p drivers for Windows 10 64 Bit you can download and install to let your notebook work properly.HP EliteBook 8470p is 14 inch laptop powered by up to Intel Core i7-3720QM quad-core processor with integrated Intel HD Graphics 4000 video card or discrete AMD Radeon HD 7570M with 1GB dedicated GDDR5 video memory.
This HP notebook PC comes with DDR3 PC3-12800 SDRAM (1600 MHz) system memory and up to 750GB 7200 rpm SMART SATA II hard drive to store documents.
This mobile computer features 802.11a/b/g/n Wi-Fi, Bluetooth 4.0, stereo speakers with SRS premium sound PRO, 720p HD web camera, DisplayPort, USB 3.0 port, and up to HP 9-cell Lithium-Ion battery (100 WHr).
HP ELITEBOOK 8470P SPECS
PROCESSOR
3rd Generation Intel Core i7-3720QM (2.60 GHz, 6MB L3 cache, 45 W, 4 cores)
Up to 3.60 GHz with Intel Turbo Boost Technology
3rd Generation Intel Core i7-3610QM (2.30 GHz, 6MB L3 cache, 45 W, 4 cores)
Up to 3.30 GHz with Intel Turbo Boost Technology
3rd Generation Intel Core i7-3520M (2.90 GHz, 4MB L3 cache, 35 W, 2 cores)
Up to 3.60 GHz with Intel Turbo Boost Technology
3rd Generation Intel Core i5-3360M (2.80 GHz, 3MB L3 cache, 35 W, 2 cores)
Up to 3.50 GHz with Intel Turbo Boost Technology
3rd Generation Intel Core i5-3320M (2.60 GHz, 3MB L3 cache, 35 W, 2 cores)
Up to 3.30 GHz with Intel Turbo Boost Technology
3rd Generation Intel Core i5-3210M (2.50 GHz, 3MB L3 cache, 35 W, 2 cores)
Up to 3.10 GHz with Intel Turbo Boost Technology
CHIPSET
Mobile Intel QM77 Express (vPro support))
GRAPHICS
Integrated
Intel HD Graphics 4000
Discrete
AMD Radeon HD 7570M, with 1GB dedicated GDDR5 video memory
DISPLAY
14.0-inch diagonal LED-backlit HD 16:9 anti-glare (1366 x 768)
14.0-inch diagonal LED-backlit HD+ 16:9 anti-glare (1600 x 900)
STORAGE
320/500/750GB 7200 rpm SMART SATA II
500GB 7200 rpm SMART SATA II self encrypting drive
OPTICAL DRIVE
Fixed 12.7 mm (0.5 in) SATA optical drive
Blu-ray ROM DVD+/-RW SuperMulti DL drive
DVD+/-RW SuperMulti DL drive
DVD-ROM drive
MEMORY
DDR3 PC3-12800 SDRAM (1600 MHz)
Two SODIMM slots supporting dual-channel memory
Standard memory up to 8192MB (2GB, 4GB, and 8GB SODIMMs)
Maximum
Upgradeable to 16384MB with optional 8192MB SODIMMs in slots 1 and 2
Maximized dual-channel performance requires SODIMMs of the same size and speed in both memory slots
WIRELESS
Intel Centrino Ultimate-N 6300 802.11a/b/g/n (3x3)
Intel Centrino Advanced-N 6205 802.11 a/b/g/n (2x2)
Broadcom BCM943228HM4L 802.11 a/b/g/n WiFi adapter (2x2)
Atheros AR9485 802.11 b/g/n WiFi adapter (1x1)
Bluetooth Driver Windows 10 Download
HP integrated module with Bluetooth 4.0+ EDR Wireless technology
BROADBAND WIRELESS (WWAN)
HP hs2350 HSPA+ Mobile Broadband module
HP un2430 EV-DO/HSPA Mobile Broadband module
ETHERNET LAN
Integrated Intel 82579LM Gigabit network connection (vPro configurations)
AUDIO
SRS premium sound PRO
Integrated stereo speakers
Integrated dual-microphone array
Button for volume mute; function keys for volume up and down
Stereo headphone port
Stereo microphone port
WEBCAM
Optional 720p HD webcam
HD format (widescreen)
Supports videoconferencing and still image capture
High quality fixed focus lens
Video capture at various resolutions up to 1280 x 720 resolution (720p) and up to 30 f/s
KEYBOARD
HP spill-resistant keyboard
BATTERY
HP 9-cell Lithium-Ion battery (100 WHr)
HP 6-cell Lithium-Ion battery (62 WHr)
HP 6-cell HP Long Life Lithium-Ion battery (55 WHr)
HP 3-cell Lithium-Ion battery (31 WHr)
POWER SUPPLY
External 90 W HP Smart AC adapter for models with discrete graphics and models with integrated graphics with quad-core processor
External 65 W HP Smart AC adapter for models with integrated graphics with dual-core processor
PORTS
1 x VGA
1 x DisplayPort (UMA: v1.1a; discrete: v1.2)
1 x Stereo microphone port
1 x Stereo headphone port
1 x Power connector
1 x Secondary battery connector
1 x Docking connector
1 x RJ-45 (Ethernet)
1 x RJ-11 (Modem)
1 x 1394a
2 x USB 3.0
1 x USB 2.0 charging port
1 x eSATA/USB 2.0 combo port
DIMENSIONS (W x D x H)
32.4 x 19.2 cm (12.74 x 7.56 in)
HP ELITEBOOK 8470P DRIVERS FOR WINDOWS 10 64 BIT DOWNLOAD
GRAPHIC S VIDEO / DISPLAY / VGA
AMD Video Drivers and Control Panel
Version : 15.20.1060 Rev.F
Release date : Aug 5, 2015
File size : 400.8 MB
File name : sp72377.exe
https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72377.exe
Intel Video Driver and Control Panel
Version : 10.18.10.5059 Rev.W
Release date : Oct 29, 2018
File size : 122.3 MB
File name : sp92183.exe
https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92183.exe
CHIPSET
Intel Management Engine Components Driver
Version : 8.1.30.1350 Rev.A
Release date : Feb 25, 2014
File size : 63.9 MB
File name : sp65514.exe
https://ftp.hp.com/pub/softpaq/sp65501-66000/sp65514.exe
KEYBOARD MOUSE
Hp 8470p Bluetooth Driver Windows 10
HP Hotkey SupportVersion : 5.0.28.1 Rev.A
Release date : Jul 9, 2015
File size : 30.3 MB
File name : sp71790.exe
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71790.exe
HP Wireless Button Driver
Version : 1.1.5.1 Rev.A
Release date : Jul 2, 2015
File size : 4.7 MB
File name : sp71707.exe
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71707.exe
Synaptics Mouse Driver
Version : 19.0.19.65 Rev.A
Release date : Dec 5, 2017
File size : 190.0 MB
File name : sp84139.exe
https://ftp.hp.com/pub/softpaq/sp84001-84500/sp84139.exe
FINGERPRINT
Synaptics WBF Fingerprint Driver
Version : 4.5.341.0 Rev.A
Release date : Jun 26, 2017
File size : 26.2 MB
File name : sp81058.exe
https://ftp.hp.com/pub/softpaq/sp81001-81500/sp81058.exe
WEBCAM / WEB CAMERA
HP Universal Camera Driver
Version : 10.0.0.30 Rev.A
Release date : Jul 29, 2015
File size : 43.5 MB
File name : sp71853.exe
Hp 8470p Bluetooth Driver Windows 10 Free
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71853.exe
STORAGE
Intel Rapid Storage Technology Driver
Version : 12.8.20.1002 Rev.A
Release date : Oct 12, 2016
File size : 17.3 MB
File name : sp77897.exe
https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77897.exe
HP 3D DriveGuard Software
Version : 5.2.2.1 Rev.A
Release date : Jul 2, 2015
File size : 30.7 MB
File name : sp71714.exe
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71714.exe
CARD READER
Alcor Micro Smart Card Reader Driver
Version : 1.7.43.22 Rev.A
Release date : Jul 29, 2015
File size : 4.6 MB
File name : sp71725.exe
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71725.exe
WIRELESS LAN WLAN WIFI NETWORK
Qualcomm Atheros QCA9000 Series Wireless LAN Driver
Version : 10.0.0.318 Rev.B
Release date : Jul 14, 2015
File size : 42.2 MB
File name : sp71815.exe
https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71815.exe
BIOS
HP Notebook System BIOS Update
Version : F.73 Rev.A
Release date : Aug 16, 2018
File size : 20.4 MB
File name : sp91622.exe
https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91622.exe
SOFTWARE & UTILITIES
Intel Corporate Management Engine (ME) Firmware Component
https://ftp.hp.com/pub/softpaq/sp82501-83000/sp82542.exe
Intel Management Engine (ME) Firmware Update Tool for DOS or EFI
https://ftp.hp.com/pub/softpaq/sp80001-80500/sp80282.exe
HP SoftPaq Download Manager
https://ftp.hp.com/pub/softpaq/sp71001-71500/sp71484.exe
Other HP Laptop : HP 15-CC055OD