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- Managing contracts and warranties for your business
- Submitting and managing support cases
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‘Manufacturer’s warranty’ refers to the warranty included with the product upon first purchase.
‘Extended warranty’ refers to any extra warranty coverage or product protection plan, purchased for an additional cost, that extends or supplements the manufacturer’s warranty.
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Manual warranty check
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This section is the main portion of the user manual and should provide concrete, detailed information on how to use the device. Begin with basic preparation for using the device, such as plugging it in or washing your hands. Move on to logical, numbered steps that describe how the device should be used, as well as feedback (for instance, “You’ll hear a click...”) the user can expect when using the device appropriately.User Manual For This Laptop By0021dx
- At the end of this section, users should be referred to the troubleshooting section in order to solve problems that can’t be quickly explained.
- Include graphics where necessary. Some steps are best explained with images as well as words. Think about using photographs or illustrations in your user manual.
- In this section, as in every section, be sure to include relevant safety warnings about improper use or operation. For instance, you might warn users of a chainsaw not to drink alcohol or use the chainsaw while on certain medications.
- If you think users would benefit, consider including links to online videos that demonstrate proper use and operation of the device. You could include these videos either at the beginning of this section, or (in the case of videos that illustrate only one step) at the end of each step.